Pearl’s Success Story: Part 2

How Dearduck’s toolset enabled the Texas retail destination to significantly increase engaged users and conversion THE GOAL Pearl—a beloved and innovative retail hub in San Antonio, Texas—has a devoted customer base and social media following. But they wanted to authentically engage with their customers beyond their standard practice of weekly promotional emails and retargeting based […]

Pearl’s Success Story: Part 1

How Dearduck drove faster acquisition of higher-value customers for the Texas retail destination THE GOAL Pearl—renowned as an innovative retail hub in San Antonio, Texas—wanted help growing their email list. It was a prized asset that Pearl had been cultivating through opt-ins at check out and pop-up promotions on their website. Because Pearl is so […]

Meet Your New Digital Shopping Assistant and Customer’s Best Friend, Dearduck

In our blog “Operating an eCommerce Store – 4 Key Differences”, we discussed how eCommerce compares to physical stores. One of the major pain points of an online store is the lack of human interaction during a customer’s journey. In physical stores, merchants provide customers the opportunity to interact with a sales associate. Online merchants […]